Compliance

Paula Wilcox, Compliance Officer

En Espanol
Complyline Poster

The Compliance Department

(912) 375-7781 ext. 6105

The Compliance department ensures an organizational commitment to all Federal and State regulatory requirements to maintain the maximum level of staff and patient safety. We are committed to providing quality health care. Patient and staff involvement is important to us. If you have any concerns, we encourage you to let us know and we will make every effort to resolve the situation in a timely and constructive manner.

Jeff Davis Hospital maintains a membership with the Georgia Hospital Association/Partnership for Healthcare and Accountability to work together to improve the health and safety of our community.

Jeff Davis Hospital is committed to providing quality health care and your involvement is very important to us. If you have a concern, complaint, or recommendation for improvement in our quality of care or patient safety, we encourage you to let us know. Inform any of our staff as this is your right. Every effort will be made to resolve the situation in a positive, constructive, efficient, and courteous manner.

Contact our Compliance Department at compliance@jeffdavishospital.com or 375-7781 ext 6105 if your concerns are not resolved to your satisfaction by our staff. For safety concerns, contact the Safety Department at dherrington@jeffdavishospital.com or ext 6228.

You have the right to contact any of the following agencies to report your concerns regarding the quality of our care and/or the safety if our patients if you so desire.

State:

Department of Human Resources, Office of Regulatory Services, Hospital Services
Phone: Complaint Intake 1-800-878-6442
Web: https://dch.georgia.gov/divisionsoffices/hfrd

Medicare:

Beneficiary Complaint Response Program
Phone: 1-800-633-4227

Medicaid:

Department of Community Services
Phone: 1-800-533-0686 or 1-404-206-6480
Fax: 1-404-206-6475
Web: ghp.georgia.gov

TJC:

The Joint Commission
Phone: 1-800-994-6610 (24 hrs 7 days per week)
Staff is available Mon - Fri 8:30am until 5:00pm (CST)
Web: www.jointcommission.org

OCR:

Office of Civil Rights
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Email: OCRComplaint@hhs.gov